Privacy Policy

• Email address
• Username and password (encrypted)
• Profile information

• Social media account information (username, profile picture, follower count)
• Content metadata (posts, captions, engagement metrics)
• Analytics data (views, likes, comments, reach)

• Log data and device information
• Feature usage patterns

• Provide and maintain the Service
• Connect and manage your social media accounts
• Schedule and publish content on your behalf
• Display analytics and insights
• Improve and personalize the Service
• Communicate with you about updates and features

• Social Media Platforms: To perform actions on your behalf (posting, fetching data)
• Service Providers: For hosting, analytics, and other operational purposes
• Legal Requirements: When required by law or to protect our rights

• Access your personal data
• Correct inaccurate data
• Delete your account and your personal information (see section 14)
• Disconnect social media accounts
• Export your data
• Opt-out of marketing communications

Kreatix uses YouTube API Services to let users connect their own YouTube channel and manage their content from our dashboard. By connecting a YouTube channel to Kreatix, you also agree to the YouTube Terms of Service. Information about how Google handles your data is described in the Google Privacy Policy.

What we access

• Channel metadata you own: title, description, subscriber count, video list, and per-video view/like/comment statistics (used to populate your Kreatix dashboard).
• Permission to upload videos to your own channel when you schedule or publish a post through Kreatix.
• Permission to set a custom thumbnail on videos that Kreatix uploads to your channel.

How we use it (Limited Use)

Kreatix's use of information received from YouTube API Services complies with the Google API Services User Data Policy, including the Limited Use requirements. We do not sell YouTube data, do not use it for advertising, and do not transfer it to third parties except as required to provide the Service or by law.

Storage and deletion

Kreatix keeps the channel's OAuth tokens only while the channel is connected. When you disconnect the channel (Pages → Disconnect), we erase its tokens at once and revoke Kreatix's access at Google. You can also revoke access at myaccount.google.com/permissions; Kreatix then can no longer reach the channel and shows it as needing a reconnect. Either way, nothing new is read from YouTube after that.

What we already collected stays in your account: the channel's name and picture, its daily subscriber and view counts, and the view, like and comment counts of its videos. This keeps your past reports complete and lets a reconnect continue the same history. To have this YouTube data deleted, email privacy@kreatix.cc from your account's email address. We delete it within 30 days and confirm in writing.

You can delete your Kreatix account at any time. Two options:

Option A: Inside the app (recommended)

1. Sign in to your account at kreatix.cc/login
2. Go to Settings → Account
3. Click "Delete account" and confirm

Option B: By email

Send a deletion request from your registered email address to privacy@kreatix.cc. We will process the request within 30 days and confirm in writing.

What deletion erases

Your personal information: your email address and name are removed from your profile, your language and email preferences are cleared, the access keys of every connected social account are erased and Kreatix's access is revoked at each platform, and posts still waiting to be published are cancelled. Records of your visits to kreatix.cc lose your IP address, browser details and email address.

What we keep

The posts you published, the videos you uploaded, and the statistics already collected for your posts and pages (views, likes, comments, follower counts) stay in our records, no longer linked to your email address. If you worked on a creator campaign, your name stays on that campaign's records and payments. Stripe billing records are kept as required by tax law.